Just log into your account or as a guest, then carry on with your purchase. If you haven’t already created an account with us, place your order and indicate ‘create an account’.
Of course, one of our Customer Care representatives would be happy to assist you. You can reach us on 01582 244 014. Our Customer Care team are on hand to help you throughout the week. Our service hours are Monday – Sunday, 9:30am-9pm (GMT).
UK Standard delivery- 3-5 working days
UK Next day delivery- next working day (Order by midday to receive next working day delivery (orders placed on Friday before midday will be delivered on Monday, orders delivered after midday on Friday will be delivered on Tuesday.)
US Delivery- 5-7 working days
EU- 7-10 working days
International- 7-10 working days
Can I make changes to my existing order?
If you need to make any changes to an existing order, contact us as soon as possible 01582 244 014 or 075742 95451.
Payment issues occur for a number of reasons. First, check you’re using a card we accept (including Visa Credit, Visa Debit and Mastercard, American Express). Have you entered the card details correctly? Is your billing address correct? If you’ve checked everything above and it still isn’t working, we recommend you give your bank or card issuer a call to check there are enough funds in your account to make the payment. Please don’t hesitate to contact us on 01582 244 014 or 075742 95451 if you prefer to place your order over the phone.
Once we’ve dispatched your order, we’ll email you to confirm dispatch and delivery details.
Before you order online, you will need to set up an account to make it faster for you at the checkout. If you have changed your name or address, you can automatically update your personal details by logging into your account and clicking on ‘Account Information’.
All items are subject to availability. Generally, if an item is showing on our website then it is available to order. However, during busy periods we may be in a position where we cannot supply an item or there may be an unexpected delay in dispatch. If this is the case, we will let you know as soon as possible. If it has not been possible to reach you we may send out the remaining order and refund the missing item.
No, we do not provide a stitching service
All unstitched items should have a maximum bust measurement in the description. The maximum bust measurement is the widest that items shirt can be stitched from the bust area, this will give a clear indication if this will fit you or not.